JazzCash Documentation v3.9
Resources
Gateway response codes
The JazzCash payment gateway provides a simulated system to perform integration testing. During the integration of payments, you will receive various response codes from JazzCash in response to payment indicating the result of processing the payment. To facilitate your integration, below is the list of all response codes expected from JazzCash payment gateway.
| Response Code | Response Code Description | Status to be mapped by merchant |
|---|---|---|
| 000 | Thank you for Using JazzCash, your transaction was successful. | Completed |
| 001 | Limit exceeded | - |
| 002 | Account not found | - |
| 003 | Account inactive | - |
| 004 | Low balance | - |
| 014 | Warm card | - |
| 015 | Hot card | - |
| 016 | Invalid card status | - |
| 024 | Bad PIN | - |
| 055 | Host link down | - |
| 058 | Transaction timed out | - |
| 059 | Transaction rejected by host | - |
| 060 | PIN retries exhausted | - |
| 062 | Host offline | - |
| 063 | Destination not found | - |
| 066 | No transactions allowed | - |
| 067 | Invalid account status | - |
| 095 | Transaction rejected | - |
| 101 | Invalid merchant credentials. | Failed |
| 102 | Card blocked | - |
| 103 | Customer blocked | - |
| 104 | BIN not allowed for use on merchant | - |
| 105 | Transaction exceeds merchant per transaction limit. | Failed |
| 106 | Transaction exceeds per transaction limit for card | - |
| 107 | Transaction exceeds cycle limit for card | - |
| 108 | Authorization of customer registration required | - |
| 109 | Transaction does not exist | - |
| 110 | Invalid value for |
Failed |
| 111 | Transaction not allowed on Merchant/Bank. | Failed |
| 112 | Transaction Cancelled by User. | Failed |
| 113 | Transaction settlement period lapsed | - |
| 115 | Invalid hash received. | Failed |
| 116 | Transaction Expired | - |
| 117 | Transaction not allowed on Sub Merchant | - |
| 118 | Transaction not allowed due to maintenance. | Failed |
| 119 | Transaction is awaiting Reversal | - |
| 120 | Delivery status cannot be updated | - |
| 121 | Transaction has been marked confirmed by Merchant. | Completed |
| 122 | Reversed | - |
| 124 | Order is placed and waiting for financials to be received over the counter. | Pending |
| 125 | Order has been delivered | - |
| 126 | Transaction is disputed | - |
| 127 | Sorry! Transaction is not allowed due to maintenance | - |
| 128 | Awaiting action by scheme on Dispute | - |
| 129 | Transaction is dropped. | Dropped |
| 131 | Transaction is Refunded | - |
| 132 | Sorry! The selected transaction cannot be refunded | - |
| 134 | Transaction has timed out | - |
| 135 | Invalid BIN was entered for discount | - |
| 157 | Transaction is pending.(for Mwallet and MIgs) | - |
| 199 | System error | - |
| 200 | Transaction approved – Post authorization | - |
| 210 | Authorization pending | - |
| 401 | Sorry! Your transaction could not be processed at this time, please try again after few minutes. | - |
| 402 | Your transaction was declined by your bank, please contact your bank | - |
| 403 | Your transaction has timed out, please try again | - |
| 404 | Your transaction was declined because your card is expired, please use a valid card | - |
| 405 | Your transaction was declined because of insufficient balance in your card | - |
| 406 | Sorry! Your transaction could not be processed at this time due to system error, please try again after few minutes | - |
| 407 | Sorry! Your transaction could not be processed at this time due to internal system error, please try again after few minutes | - |
| 408 | Your bank does not support internet transactions, please contact your bank | - |
| 409 | Transaction declined - do not contact issuer | - |
| 410 | You have aborted the transaction, Our team will contact you shortly to assist you or you can share your feedback with us via emailing us at : | - |
| 411 | Sorry! Your transaction is blocked due to risk, please use any other card and try again | - |
| 412 | You have aborted the transaction, Our team will contact you shortly to assist you or you can share your feedback with us via emailing us at : | - |
| 414 | Sorry! Your transaction was declined, please contact your bank | - |
| 415 | Your 3D Secure ID verification was failed, please use correct ID and try again. | - |
| 416 | Your CVV verification was failed, please use correct CVV and try again, click the help button "?" In CVV tab to find out the details of CVV. | - |
| 417 | Order locked - another transaction is in progress for this order | - |
| 419 | Your Card is not enrolled in 3D secure, please contact your bank and active your 3D secure ID | - |
| 421 | Your retry limit is exhausted, please contact your bank | - |
| 422 | Your transaction was declined due to duplication, please try again | - |
| 423 | Your transaction was declined due to address verification failed, please try again | - |
| 424 | Your transaction was declined due to wrong CVV, please try again with correct CVV, click the help button "?" In CVV tab to find out the details of CVV | - |
| 425 | Transaction declined due to address verification and card security code | - |
| 426 | Transaction declined due to payment plan, please contact your issuer bank | - |
| 429 | Your transaction has not been processed this time, please try again or contact your issuer bank. | - |
| 430 | Request_rejected | - |
| 431 | Server_failed | - |
| 432 | Server_busy | - |
| 433 | Not_enrolled_no_error_details | - |
| 434 | Not_enrolled_error_details_provided | - |
| 435 | Card_enrolled | - |
| 436 | Enrollment_status_undetermined_no_error_details | - |
| 437 | Enrollment_status_undetermined_error_details_provided | - |
| 438 | Invalid_directory_server_credentials | - |
| 439 | Error_parsing_check_enrollment_response | - |
| 440 | Error_communicating_with_directory_server | - |
| 441 | Mpi_processing_error | - |
| 442 | Error_parsing_authentication_response | - |
| 443 | Invalid_signature_on_authentication_response | - |
| 444 | Acs_session_timeout | - |
| 446 | Authentication_failed | - |
| 448 | Card_does_not_support_3ds | - |
| 449 | Authentication_not_available_no_error_details | - |
| 450 | Authentication_not_available_error_details_provided | - |
| 451 | Multiple partial refunds are not allowed. | - |
| 452 | Transaction is not eligible for refund. | - |
| 453 | Sorry! Your transaction was declined because of insufficient account balance | - |
| 454 | Partial refund is not allowed. | - |
| 455 | Refund cannot be processed as original transaction is not settled yet | - |
| 451 | Multiple partial refunds are not allowed. | - |
| 452 | Transaction is not eligible for refund. | - |
| 453 | Sorry! Your transaction was declined because of insufficient account balance | - |
| 454 | Partial refund is not allowed. | - |
| 455 | Refund cannot be processed as original transaction is not settled yet | - |
| 999 | Transaction failed. This response code will be sent when the transaction fails due to some technical issue at PG or Bank’s end. | Failed |